At Dazabi Sabita, we take great pride in crafting high-quality, delicate, and luxurious footwear. While we strive to ensure customer satisfaction, we also recognize that returns may be necessary. Our refund policy is designed to protect both our customers and the integrity of our handcrafted shoes.

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1. Eligibility for a Full Refund

Customers are entitled to a full refund within 14 days of purchase, provided that:

• The shoes are in mint condition and unworn outdoors.

• The shoes show no visible wear, creases, or scuffs.

• All original packaging, dust bags, and accessories are included.

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2. Return Protocol & Inspection Process

Due to the delicate nature and high value of our shoes, all returns are subject to a strict inspection process before a refund is approved. Our Return Protocol includes:

• Sole Examination – We thoroughly inspect the bottom soles to ensure the shoes have not been worn outside. Any signs of dirt, scuffing, or wear will result in a declined refund.

• Material & Condition Check – The leather, stitching, and overall integrity of the shoe must be untouched and undamaged.

If a return fails our Return Protocol, Dazabi Sabita reserves the full right to decline the refund. The shoes will then be returned to the customer at their expense.

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3. How to Initiate a Return

To request a refund, please follow these steps:

1. Contact us at contact@dazabisabita.studio within 14 days of receiving your order.

2. Provide your order number and photos of the shoes (including the soles) for a preliminary assessment.

3. If approved, you will receive a return authorization and instructions for shipping the shoes back.

4. Once received, our team will conduct a final inspection. If the shoes pass our Return Protocol, a refund will be processed to the original payment method within 7-10 business days.

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4. Important Notes

• Return shipping costs are the responsibility of the customer.

• Original shipping fees (if applicable) are non-refundable.

• We strongly recommend using a trackable shipping service to ensure your return reaches us safely.

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5. Final Disclaimer

We aim to avoid returns whenever possible due to the nature of our products, but we also understand that things happen. If you are unsure about sizing or details before purchasing, please reach out—we’re happy to assist!

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For any questions or to initiate a return, please contact us at contact@dazabisabita.studio

This Refund Policy is written clearly to ensure a simple and straightforward understanding for all customers. We kindly ask that you avoid returns if possible, as returning our shoes is a detailed process due to their delicate nature and high value. We take returns very seriously, and the inspection process is thorough to maintain the integrity of our products.

If you're unsure about sizing or product details, please reach out before purchasing—we’re happy to assist! This helps avoid the hassle of returns and ensures you receive the perfect pair the first time.

Thank you for understanding and supporting Dazabi Sabita’s commitment to quality and craftsmanship.

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